PRIVACY AND PERSONAL DATA PROTECTION POLICY

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MAYEIA SAC

Last updated: December 10, 2025

1. INTRODUCTION

MAYEIA SAC (hereinafter, “ILEANOVO”), in compliance with the provisions of Law No. 29733 – Personal Data Protection Law, its Regulations approved by Supreme Decree No. 003-2013-JUS, and other complementary regulations, informs users of the website https://ileanovo.com/peru of this Privacy Policy, which regulates the processing of personal data collected through said website and other digital means. ILEANOVO guarantees that the processing of personal data will be carried out respecting the principles of legality, consent, purpose, proportionality, quality, security, and confidentiality.

2. IDENTITY OF THE DATA CONTROLLER

• Legal Name: MAYEIA SAC
• Trade Name: Ileanovo
• Website: https://ileanovo.com/peru
• Contact Email: computador4lima@gmail.com
• Address: Mariscal la mar 550, oficina 201 Miraflores Lima Peru.
• Data Controller: Ileanovo Lima headquarters.

ILEANOVO is responsible for the personal databases generated through its website.

3. SCOPE OF THE POLICY

This Privacy Policy applies to:

• Users visiting the website.
• Persons filling out contact or assessment forms.
• Patients or potential patients providing medical information.
• Persons communicating via digital means associated with the website.

4. PERSONAL DATA COLLECTED

ILEANOVO may collect, store, and process the following personal data:

4.1 Identification Data

• First and last names.
• Identity document (when required).

4.2 Contact Data

• Phone number.
• Email address.
• City and country of residence.

4.3 Medical and Health Data (Sensitive Data)

• Information related to hair health
• Photographs of the scalp (when voluntarily sent by the user)
• Medical history provided for assessment
• Sensitive data is only treated with express consent, in accordance with Articles 13 and 14 of Law 29733.

4.4 Navigation Data

• IP Address
• Browser type
• Cookies and website usage data.

5. PURPOSE OF PROCESSING

The personal data collected will be processed for the following purposes:

• To provide information regarding medical and aesthetic services.
• To conduct preliminary medical assessments.
• To schedule in-person or virtual appointments.
• To contact the user for clinical follow-up or information.
• To send promotional information only with express authorization.
• To comply with legal, sanitary, and administrative obligations.
• To improve the user’s browsing experience on the website.

Data will not be used for purposes other than those described herein.

6. LEGAL BASIS FOR PROCESSING

The processing of personal data is based on:

• The prior, express, informed, and unambiguous consent of the data subject
• The execution of a contractual or pre-contractual relationship
• Compliance with legal obligations

7. DATA SUBJECT CONSENT

By providing their personal data through the website, the user declares that:

• They have read and understood this Privacy Policy.
• They grant their consent for the processing of their personal data.
• They expressly authorize the processing of sensitive data when applicable.

Consent may be revoked at any time by written request.

8. DATA RETENTION PERIOD

Personal data will be kept:

• While a relationship with the data subject exists
• While necessary to fulfill the purpose for which they were collected
• For the terms required by applicable sanitary and legal regulations

Once the purpose is fulfilled, the data will be deleted or anonymized.

9. SECURITY MEASURES

ILEANOVO implements reasonable technical, organizational, and legal measures to protect personal data against:

• Unauthorized access
• Alteration, loss, or improper disclosure
• Improper or illegal use.

Access to data is restricted solely to authorized personnel.

10. TRANSFER AND ENTRUSTMENT OF DATA

Personal data may be shared exclusively with:

• Technology providers (hosting, CRM, communication platforms)
• Service providers under confidentiality contracts
• Administrative or judicial authorities when legally required
• Personal data is not sold, rented, or ceded to third parties.

11. RIGHTS OF THE DATA SUBJECT (ARCO)

The data subject may exercise the following rights at any time:

• Access
• Rectification
• Cancellation
• Opposition

📩 Requests must be sent to: computador4lima@gmail.com ILEANOVO will address the request within the deadlines established by Law 29733.

12. USE OF COOKIES

The website uses cookies for statistical and functional purposes. The user can disable them from their browser.

13. MODIFICATIONS TO THE POLICY

ILEANOVO reserves the right to modify this Privacy Policy at any time. Modifications will be published on the website and will become effective upon publication.

14. COMPETENT AUTHORITY

In case of complaints, the user may turn to the: National Authority for Personal Data Protection – Ministry of Justice and Human Rights of Peru.